Citibank Online

Protect yourself - download SafeOnline for free

Protect yourself - download SafeOnline for free


To ensure your information is kept as secure as possible online, we’re pleased to announce that Citi customers can now download the PC security software SafeOnline free of charge, courtesy of Prevx. 

SafeOnline works on top of any anti-virus software and alongside any other security products you may already have on your computer. However, unlike your anti-virus software, it is designed to protect your log in details, such as your user name and password, and personal information like your name and bank account details.

SafeOnline protects you in three ways:

  1. It identifies if the websites you visit are genuine and makes sure they’re not phishing sites.
  2. It can help to ensure the log in information you enter is meant for the website you’re entering it into.
  3. It helps protect your personal information, even when there’s malicious software running on your computer.

It is quick and easy to install, and once installed you can leave it running in the background as it updates automatically; so you can always stay protected against the latest threats.

more about SafeOnline

download now
(Under 1MB, downloads in seconds)

Please note, by downloading and installing Prevx SafeOnline you shall be deemed by Prevx to have accepted their terms and conditions, which can be viewed at Prevx Support. Citi is not responsible for, nor do they guarantee, the content or services associated with this product. All queries regarding Prevx SafeOnline should be directed to Prevx Support.

Systems requirements

Supported operating systems: Windows 2000, XP, 2003, Vista, 2008, Windows 7, 32 and 64bit. Mac operating systems will be supported in the future. Prevx has no date for delivery at this time. Supported browsers: Internet Explorer (versions: 5/6/7/8), Mozilla Firefox (versions: 1/2/3), Google Chrome (versions: 2/3/4), Opera (versions: 9/10).

For best performance Prevx would recommend at least the following:

  • 10MB of free hard disk space.
  • 128MB of RAM.
  • Intel Pentium/Celeron family, or AMD K6/Athlon/Duron family, or compatible processor recommended.