Citibank Online

Support

SafeOnline is supplied by Prevx and all help and support is provided by them. If you need any guidance on how to use the software, Prevx have a helpful user manual (opens in a new window) on the Prevx site.

If you have a question that the user manual doesn’t answer you can contact Prevx via their dedicated messaging service for Citi customers.

send Prevx a message

Please note that Citi International Plc is not responsible for any products, services or content on the Prevx site.