Activate your Citibank Plus insurance benefits |
|||
|
|||
Your Citibank Plus insurance policy number When you open a Citibank Plus Account, your Citibank Plus account number will be your insurance policy number. You can read about your policy details within the Important Insurance Information and Policy Documents for Citibank Plus. How to activate your insurance cover or make a claim You are automatically covered by our Worldwide Travel Insurance and Identity Theft Protection when you open your account but need to activate the following protection for your cover to start: Want more information about our insurance policies, the cover and any exclusions? Read the Important Insurance Information and Policy Details for all your Citibank Plus Account insurance policy details including our Key Facts Information and the full Terms and Conditions. Your insurance will remain active as long as you are a UK resident and you continue to pay the monthly Citibank Plus Account fee. Individual terms and conditions apply to each of the policies. Worldwide Annual Holiday Insurance This insurance is active the moment you open your Citibank Plus Account and covers you and your partner for up to 90 days travel worldwide (subject to a maximum trip duration of 30 days) per annum. Got a question or want to upgrade your cover to include children and/or winter sports? Want to make a claim? Overseas and need medical treatment? This cover is underwritten by ACE European Group Limited (ACE). ACE is authorised and regulated by the Financial Services Authority (FSA) - registration number FRN202803. Full details can be found online in the FSA Register or by contacting the FSA on 0845 606 1234. Mobile Phone Insurance You need to register your mobile phone for this cover to start. When you register your phone you will be asked for your phone make and model, as well as your IMEI serial number, which identifies the handset. You can find your IMEI on the inside of the battery case or by entering *#06# in your handset. If you want to transfer your insurance to another phone (including when you change/ upgrade your existing phone) you will need to contact the insurer to ensure cover continues. Want to activate your cover, ask a question or make a claim? Mobile Phone Insurance is provided by Homecare Insurance Limited. Identity Theft Protection Your Identity Theft Protection is automatically activated when you open your account. Want to ask a question or need assistance? Want to make a claim? Please note you should contact Homecare prior to incurring any legal costs Identity Theft Protection is provided by Homecare Insurance Limited. Card Assist You will need to register your cards and valuable documents to benefit from this service. Please have your document details to hand when you call to activate this cover. Want to activate your cover? Lost your cards or need emergency assistance? Card Assist is provided by Card Protection Plan Limited (CPP). |
|||
