Moving Money

Since it’s your account and it's your money, we believe it should be as simple and convenient as possible for you to pay money into your account.

• Depositing UK sterling cheques and cash
• Depositing cheques drawn on foreign banks and in foreign currencies

Depositing UK sterling cheques¹ and cash

You can pay money in:

• By moving money from other Citi accounts
• By using a Citibank multi-function ATM deposit machine in the UK
• Over the counter at any of the Citibank branches in the UK
• At any Lloyds TSB branch
• By posting cheques in Sterling to us using the Freepost address below

When you pay money in over the counter at a Lloyds TSB branch, via a Citibank ATM, or by post, you will need to complete a paying-in slip. These can be found at the back of your cheque-books, if requested, or in your paying-in book.

The postal address to use is:

Global Consumer Group - Banking
Citibank International Plc
PO Box 49930
London
SE5 7XT

Cheque payment information and clearance timescales

Any cheques you deposit in to your current account will start earning interest from the day they are received and credited to your account (excluding cheques deposited at any Lloyds TSB branch). Clearing times for foreign currency cheques will vary depending on where the bank on which the cheque is drawn is situated. Please contact us for further details.

*Send your cheque(s) with a completed Bank Giro Credit slip to FREEPOST RLST-ZRCJ-BJLA, Citibank International plc, PO BOX 49930, London SE5 7XT.

If you ever need to cancel a cheque you have written, we can do this for you as long as it hasn’t been guaranteed using your cheque guarantee card or hasn’t already been presented for payment. Simply call CitiPhone Banking for assistance. A charge may be applicable, for further information please see our Rates and Charges Information.

Depositing cheques¹ drawn on foreign banks and in foreign currencies

Foreign currency cheques or cheques drawn outside the UK have a longer clearance time and will require an endorsing signature of the payee on the reverse of the cheque.

Cheques drawn in the USA and EU will normally be credited to your account immediately. Credit is given on a recourse basis, as the cheque may still be returned unpaid at a later date².

Some high value foreign cheques and cheques from certain countries will not be credited to your account immediately, but sent on collection³. Your account will be credited once the funds have been received from the paying bank and charges may be made by the paying bank. Please note that clearing times and charges for cheques and bank drafts may vary depending on the currency, country or bank upon which the cheque or bank draft has been drawn. For specific information in relation to your transaction, please call CitiPhone Banking.

By post

Cheques can be posted to us using a pre-paid envelope and a paying-in slip from your paying-in book. Additional envelopes and paying-in books can be requested by sending a message to customer service on Citibank Online Banking, or by calling CitiPhone Banking, or by completing the box on the back of your CitiStatement.

The postal address to use is:

Global Consumer Group - Banking
Citibank International Plc
PO Box 49930
London
SE5 7XT

Visit one of our Citibank branches.

Lloyds TSB

Foreign currency deposits cannot be made at branches of Lloyds TSB.

¹ High value cheques may take longer to clear, to allow for security checks.

² Cheques are not a guaranteed method of payment and the payment can be cancelled at any time.

³ Cheques drawn outside the USA or EU will be sent on collection with the exception of:

• Canada for cheques < CAD $1,500
• Australia for cheques < AUS $1,500
• New Zealand for cheques < NZD $1,500