Our branches

Where to find us across London

Our branches across London


 

Opening Hours for all UK branches:
09:00 - 17:00 Monday to Friday except
Wednesdays, 10:00 - 17:00
Closed Saturdays and Sundays

In addition, we have an extensive network of branches and ATMs located in numerous countries around the world so you can access your money with ease wherever you travel. Find out more.

Phone us on:
0800 00 55 00 (free phone)
+44 207 500 55 00 (if dialling from outside the UK)

You can also carry out banking transactions via our Citibank Online and CitiPhone services.

Lost/Stolen cards
It is essential that you tell us as soon as you can, if you suspect or discover that: your cheque book or Citibank Visa Debit Card has been lost or stolen; or if someone else knows your PIN, t-PIN, e-PIN or other security information. Phone us on 0800 00 55 00 (or +44 20 7500 55 00 if calling from abroad). If you are a Citigold customer phone us on 0800 00 56 00 (or +44 20  7500 56 00 if calling from abroad).

If your Citibank Visa Debit Card is retained by another bank’s ATM, please report this  to us immediately, telephone lines are open 24/7.

Find out more about our branch services below:

Cabot Place, Canary Wharf

Our services Sterling and USD / Euro ATM
Account servicing and banking counters
Global Citibank Online kiosks
Citibank Global Transfers service via ATMs
Financial Review service
Investments & Wealth Management advisory service (by appointment)
Emergency cash
Hearing Induction Loop
Low level ATM and counter
Wheelchair access
Address Promenade Level, Cabot Place East, Canary Wharf, London, E14 4QS
Directions By Car - Only limited metered parking available. Follow directions to Docklands from East London. Canary Wharf is well signposted once in Docklands area
By Underground - Canary Wharf
By DLR - Canary Wharf is on DLR Docklands Light Railway which has connections with the Underground network at Tower Hill and Stratford

View map of the Canary Wharf branch

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Hanover Square - Flagship branch


Our services 24 hour Sterling ATM
Account servicing and banking counters
Global Citibank Online kiosks
Citibank Global Transfers service via ATMs
Citigold Centre
Financial Review service
Investments & Wealth Management advisory service (by appointment)
Emergency cash
Hearing Induction Loop
Low level ATM and counter
Wheelchair access
Address 3 Hanover Square, London, W1S 1HD
Directions By Underground - Bond Street, Oxford Circus
By Bus - 2, 10, 16, 36, 73, 74, 82, 137, 7, 8, 25, 55, 98, 176, C2, 135, 3, 6, 12, 13, 15, 23, 53, 16a, 88, 94, 139, 159, 30, 274, 135. Traffic only allowed in Oxford Street during off-peak.

View map of the Hanover Square branch

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St Paul's


Our services 24 hour Sterling ATM
Account servicing and banking counters
Global Citibank Online kiosks
Citibank Global Transfers service via ATMs
Citigold Centre
Financial Review service
Investments & Wealth Management advisory service (by appointment)
Emergency cash
Hearing Induction Loop
Low level ATM and counter
Wheelchair access
Address Units 3 & 5, Paternoster House, St Paul's Churchyard, London, EC4M 8AB
Directions By Underground: St Paul's

View map of the St Paul's branch

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Canada Square, Canary Wharf


Our services 24 hour Sterling ATM
Account servicing and banking counters
Citibank Global Transfers service via ATMs
Citigold Centre
Financial Review service
Investments & Wealth Management advisory service (by appointment)
Emergency cash
Hearing Induction Loop
Low level ATM and counter
Wheelchair access
Address Citigroup Centre, 25 Canada Square, Canary Wharf, London, E14 5LB
Directions By Car - Only limited metered parking available. Follow directions to Docklands from East London, Canary Wharf is well signposted once in Docklands
By Underground - Canary Wharf
By DLR - Canary Wharf is on DLR Docklands Light Railway which has connections with the Underground network at Tower Hill & Stratford

View map of the Canada Square branch

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In addition, we have an extensive network of branches and ATMs located in numerous countries around the world so you can access your money with ease wherever you travel. Find out more.