We have an extensive network of branches and ATMs located in numerous countries around the world so you can access your money with ease wherever you travel. Find out more.
Phone us on:
0800 00 55 00 (free phone)
+44 207 500 55 00 (if dialling from outside the UK)
It is essential that you tell us as soon as you can, if you suspect or discover that: your cheque book or Citi Visa Debit Card has been lost or stolen; or if someone else knows your PIN or other security information. Phone us on 0800 00 55 00 (or +44 20 7500 55 00 if calling from abroad). If you are a Citigold client phone us on 0800 00 56 00 (or +44 20 7500 56 00 if calling from abroad).
If your Citi Visa Debit Card is retained by another bank's ATM, please report this to us immediately, telephone lines are open 24/7.