Our branches
Our branches across London
Opening Hours for all UK branches:
09:00 - 17:00 Monday to Friday except
Wednesdays, 10:00 - 17:00
Closed Saturdays and Sundays
In addition, we have an extensive network of branches and ATMs located in numerous countries around the world so you can access your money with ease wherever you travel. Find out more.
Phone us on:
0800 00 55 00 (free phone)
+44 207 500 55 00 (if dialling from outside the UK)
You can also carry out banking transactions via our Citibank Online and CitiPhone services.
Lost/Stolen cards
It is essential that you tell us as soon as you can, if you suspect or discover that: your cheque book or Citibank Visa Debit Card has been lost or stolen; or if someone else knows your PIN, t-PIN, e-PIN or other security information. Phone us on 0800 00 55 00 (or +44 20 7500 55 00 if calling from abroad). If you are a Citigold customer phone us on 0800 00 56 00 (or +44 20 7500 56 00 if calling from abroad).
If your Citibank Visa Debit Card is retained by another bank’s ATM, please report this to us immediately, telephone lines are open 24/7.
Find out more about our branch services below:
Cabot Place, Canary Wharf
| Our services |
Sterling and USD / Euro ATM Account servicing and banking counters Global Citibank Online kiosks Citibank Global Transfers service via ATMs Financial Review service Investments & Wealth Management advisory service (by appointment) Emergency cash Hearing Induction Loop Low level ATM and counter Wheelchair access |
| Address | Promenade Level, Cabot Place East, Canary Wharf, London, E14 4QS |
| Directions | By Car - Only limited metered parking available. Follow directions to Docklands from East London. Canary Wharf is well signposted once in Docklands area By Underground - Canary Wharf By DLR - Canary Wharf is on DLR Docklands Light Railway which has connections with the Underground network at Tower Hill and Stratford |
View map of the Canary Wharf branch
Hanover Square - Flagship branch
| Our services | 24 hour Sterling ATM Account servicing and banking counters Global Citibank Online kiosks Citibank Global Transfers service via ATMs Citigold Centre Financial Review service Investments & Wealth Management advisory service (by appointment) Emergency cash Hearing Induction Loop Low level ATM and counter Wheelchair access |
| Address | 3 Hanover Square, London, W1S 1HD |
| Directions | By Underground - Bond Street, Oxford Circus By Bus - 2, 10, 16, 36, 73, 74, 82, 137, 7, 8, 25, 55, 98, 176, C2, 135, 3, 6, 12, 13, 15, 23, 53, 16a, 88, 94, 139, 159, 30, 274, 135. Traffic only allowed in Oxford Street during off-peak. |
View map of the Hanover Square branch
St Paul's
| Our services | 24 hour Sterling ATM Account servicing and banking counters Global Citibank Online kiosks Citibank Global Transfers service via ATMs Citigold Centre Financial Review service Investments & Wealth Management advisory service (by appointment) Emergency cash Hearing Induction Loop Low level ATM and counter Wheelchair access |
| Address | Units 3 & 5, Paternoster House, St Paul's Churchyard, London, EC4M 8AB |
| Directions | By Underground: St Paul's |
View map of the St Paul's branch
Canada Square, Canary Wharf
| Our services | 24 hour Sterling ATM Account servicing and banking counters Citibank Global Transfers service via ATMs Citigold Centre Financial Review service Investments & Wealth Management advisory service (by appointment) Emergency cash Hearing Induction Loop Low level ATM and counter Wheelchair access |
| Address | Citigroup Centre, 25 Canada Square, Canary Wharf, London, E14 5LB |
| Directions | By Car - Only limited metered parking available. Follow directions to Docklands from East London, Canary Wharf is well signposted once in Docklands By Underground - Canary Wharf By DLR - Canary Wharf is on DLR Docklands Light Railway which has connections with the Underground network at Tower Hill & Stratford |
View map of the Canada Square branch
In addition, we have an extensive network of branches and ATMs located in numerous countries around the world so you can access your money with ease wherever you travel. Find out more.