Ways of contacting us
Citibank Online
- Sign on to Citibank Online
- Help with our online banking service, Citibank Online
- Having trouble with our free security software, Prevx Safeonline?
Contact Prevx
CitiPhone Banking
- Existing customers can call CitiPhone Banking on 0800 00 55 00 (available 24 hours a day, 7 days a week). Please note: if calling from abroad dial +44 20 7500 5500.
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If you are with Citigold, speak to your Relationship Manager today or call the Citigold Servicing Team on 0800 00 56 00 (available 24 hours a day, 7 days a week).
- If you have any questions or would like to open an account, please call 0800 00 88 00 (8am till 8pm, Monday to Friday).
Branches & maps
Find out where are our branches are located in London (including maps and directions) and what services they offer
Send us a letter
Send a letter to our Customer Service or Account Servicing Teams
Feedback & complaints
We want to make our website as easy to use and useful as possible. Why not tell us what you think about our website?
Type-Talk
For the deaf and hard of hearing we offer the Type-Talk service