CitiFinancial - Important Information

About CitiFinancial Loans

CitiFinancial no longer offers loans to new customers. This change reflects Citi's decision to focus resources on the core Citi brand.

Citi offers you a wide range of current, savings and foreign currency accounts as well as investments - all designed to meet your personal banking needs.

Existing customer?

If you are an existing CitiFinancial customer, please be reassured that the terms and conditions of your existing loan(s) and repayment agreement(s) are unaffected. We will continue to give you the highest standard of customer care as before.

If you have any questions about these changes or about your loan, please call us on 0800 015 3588.

Please send all correspondence, including payments, to the following address ensuring your Name, Address and Account Number are clearly marked:

CitiFinancial Europe plc
PO BOX 49944
London
SE5 7YG

If you are experiencing difficulties paying your account please contact us on 0870 010 9034.

Our opening hours are 9.00am to 5.30pm Monday to Friday.