From Wednesday 21 May 2008 CitiFinancial will no longer offer personal loans to new customers. This change reflects Citi's decision to focus resources on the Citi and Egg brands as part of Citi's global growth strategy.

Citi and Egg offer you a wide range of current, savings, foreign currency accounts as well as personal loans, insurance, investments and credit card services - all designed to meet your personal banking needs.

Existing customer?

If you are an existing CitiFinancial customer, please be reassured that the terms and conditions of your existing loan(s) and repayment agreement(s) are unaffected. We will continue to give you the highest standards of customer care as before.

If you have any questions about these changes or about your loan, please call us on 0800 015 3588.

Please forward all correspondence, including payments, to the following address ensuring your Name, Address and Account Number are clearly marked:-

CitiFinancial Europe plc,
6 Admiral Way,
Doxford International Business Park,
Sunderland,
SR3 3XW

Our opening hours are 9am to 5.30pm Monday to Friday. Please note: calls may be recorded for training and quality purposes.

New customer looking for a loan?

If you are looking for a loan, you may be interested in an Egg Loan. Egg's online application makes it easy to tailor your loan based on what you can afford and what you'd like the monthly repayments to be. Find out more about Egg Loans.

All loan applications are subject to status.