| Enjoy faster and easier access to your money
As a result of your feedback we will soon be making some improvements to the Citibank Online Sign On screen. We will also relaunch the Citibank Online Help section and improve error messages to give you better information about how to avoid a problem.
Please take a moment to preview and familiarise yourself with the new Sign On page. This way you can rest assured that you are on the official Citibank web site when the change happens:
We always welcome and appreciate your feedback and suggestions for improving our online service. These recent changes are only the first step in a continuous improvement programme to ensure we provide you with the level of service from Citibank Online that you expect. We will keep you advised of future improvements to Citibank Online in the coming months as they are introduced.
Thank you for banking with us.
Important security reminder
Your security is very important to us. Please take a moment to read this information.
In addition to correspondence from your regular Citibank contacts (e.g. Personal Banker, Relationship Manager or Investment Consultant) we may also contact you electronically via email or secure messages.
Please note, secure messages are only displayed in the 'My Home' section within Citibank Online.
Please be wary of 'phishing' emails that appear to be from Citibank (or other financial institutions) asking you to click a link and then enter, or confirm, your security details as we NEVER ask you to confirm your security details via email.
If you receive a 'phishing' email, please forward it to suspicious.email@citi.com, so we can determine if it is fraudulent.
To help protect yourself against email fraud, please visit the 'Spoof Email' section of the Citibank website for more online security information and advice. |
