It’s easy to make sure we have your up-to-date contact details.
- Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar.
Do you have a new Address?
- Click Address Change to view the addresses we hold for you.
- Click EDIT to amend an address.
- Click Edit Mailing Preferences to choose which address your mail is sent to. Click DONE once the change has been made.
- When ready, click SUBMIT
- Tap on the profile & settings icon on the top left of the dashboard page.
- Select the Personal Information option.
- Enter the unlock code.
- Tap on Registered Address field or Correspondence Address/ Residential Address (for IPB customers).
- Enter the address details.
- Tap on Update to save the changes.
