Paying a bill

Pay all kinds of bill in a few easy steps.

• Select Payments and Transfers from your My Citi dashboard. On the new page, click Send Money or Transfer.
• Select Make a Bill Payment from the drop-down menu.
• Use the second drop-down menu to choose the account you’ll be paying from.
• In the third drop-down menu, select Send Money to a new merchant.
• Click on SEARCH beside the new box, select a merchant category from the pop-up and click SEARCH again to find the company you want to pay.
• Give the payee an easy-to-recognise nickname.
• Enter the account number and bill amount.
• Choose whether to pay immediately, on a future date or on a recurring basis.
• Add a reference note so you can recognise the payment on your statement.
• Choose whether to click the box to save this payee’s details in your payee list.
• Click NEXT.
• Take a few moments to check through your payment instructions.
• Everything correct? Click Make This Payment to finish the task.