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Change Email Address

It’s easy to make sure we have your up-to-date contact details.

  • Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar.

Do you have a new email address?

  • Click Update email address followed by Edit or New to update your details, then click Save.
  • Review your changes and click CONFIRM CHANGE.
  • If you have more than one email address, you can choose one as your primary address for Citi Alerts and correspondence.
  • Tap on the profile & settings icon on the top left of the dashboard page.
  • Select the Personal Information option.
  • Enter the unlock code.
  • Tap on Email field.
  • Enter the Primary Email or Secondary Email.
  • Tap on Update to save the changes.
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