It’s easy to make sure we have your up-to-date contact details.
- Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar.
Do you have a new Phone Number?
- Change your telephone contact details by clicking Update phone number.
- To change a number, click Edit and enter new digits.
- To add a completely new number, click Add New.
- When finished, click SAVE.
- Review your changes and click CONFIRM CHANGE.
- Tap on the profile & settings icon on the top left of the dashboard page.
- Select the Personal Information option.
- Enter the unlock code.
- Tap on Contact Numbers field.
- Enter the Mobile Number or Home Number.
- Tap on Update to save the changes.