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How To Set Your 6-figure 'T-PIN'

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Change T-Pin

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Use the Service Centre to change your 6-figure “T-PIN” security code (required when calling CitiPhone or your Relationship Manager).

Access the My Profile via your My Citi dashboard.
Click Change T-Pin in the sidebar.
Enter your security code twice and click Next
Enter the OTP sent to your primary mobile number and click CONTINUE
A box appears to confirm your code is changed. Click OK, and remember to use this code the next time you call us

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Change T-Pin