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Change T-Pin

Use the Service Centre to change your 6-figure “T-PIN” security code (required when calling CitiPhone or your Relationship Manager).

  • Access the My Profile via your My Citi dashboard.
  • Click Change T-Pin in the sidebar.
  • Enter your security code twice and click Next
  • Enter the OTP sent to your primary mobile number and click CONTINUE
  • A box appears to confirm your code is changed. Click OK, and remember to use this code the next time you call us

Start your Citigold relationship

Citigold is available if you maintain a minimum average monthly balance of £150,000 (or currency equivalent) across all your Citi UK accounts, including investments.

Speak to our UK team 0207 500 1992

Already with Citi? Contact your relationship manager or send a secure message via Citi Online

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