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To use FX Order Watch, you must hold Citi Accounts in both the Buy and Sell currencies. The Sell currency account must hold the equivalent of US$ 10,000.

  • Select Investments & Deposits > FXOW.
  • Select your base currency and click REFRESH FX RATES to view the indicative exchange rates
  • To start an order click on the SELL or Buy button beside an eligible currency or choose the NEW ORDER tab at the top.
  • Select Simple Order from the drop-down menu.
  • Choose the account from which you wish to sell currency.
  • Enter the currency amount to be sold.
  • Choose the corresponding account for the currency you wish to buy.
  • Enter an Order Watch Rate. This is the rate at which your order will be executed.
  • Select GET TARGET AMOUNT to view the Customer Rate and the sum you will receive when the order executes.
  • Choose an expiry date for your order
  • Click NEXT and check the details of your order.
  • When ready, select CONFIRM. Your FX Order Watch is now set up and at this point these funds are set aside for this transaction.
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