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  • How To Pay A Bill In Few Easy Steps - Online Text Guide
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Paying a bill

Pay all kinds of bill in a few easy steps.

  • Select Payments and Transfers from your My Citi dashboard. Click Make a Payment or Transfer
  • From the drop-down menu, select Transaction Type as Make a Bill Payment.
  • Choose the From account you’re transferring from and select your To account (To specify your payee, select from any merchants you’ve added before, or choose to Make a Payment to new merchant)
  • Select your Utility Payee from the drop down merchant category you wish to make the payment to
  • Give the payee an easy-to-recognize nickname.
  • Enter the Amount to be debited.
  • Choose whether to pay immediately, on a future date or on a recurring basis.
  • Add a reference note so you can recognize the payment on your statement.
  • Choose whether to tick the box Would you like to save this payee? to add them to your payee list.
  • Please note, when adding a new payee for the first time, you will receive a One Time Password on your Citi registered mobile number that must be entered to complete the transaction.
  • Click NEXT.
  • Take a few moments to check through your payment instructions.
  • Everything correct? Click Make This Payment to finish the task.
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