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  • How To Pay A Bill In Few Easy Steps - Online Text Guide
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Paying a bill

Pay all kinds of bill in a few easy steps.

  • Select Sending Money from your My Citi dashboard. Click Send money
  • From the drop-down menu, select Transaction Type as Make a Bill Payment.
  • Choose the From account you’re transferring from and select your To account (To specify your payee, select from any merchants you’ve added before, or choose to Send money to new merchant)
  • Select your Utility Payee from the drop down merchant category you wish to make the payment to
  • Give the payee an easy-to-recognize nickname.
  • Enter the Amount to be debited.
  • Choose whether to pay immediately, on a future date or on a recurring basis.
  • Add a reference note so you can recognize the payment on your statement.
  • Choose whether to tick the box Would you like to save this payee? to add them to your payee list.
  • Please note, when adding a new payee for the first time, you will receive a One Time Password on your Citi registered mobile number that must be entered to complete the transaction.
  • Click NEXT.
  • Take a few moments to check through your payment instructions.
  • Everything correct? Click Send Money to finish the task.
  • Select the Send Money menu on the dashboard page.
  • Select the Bill Payment option from the Sending Money overlay.
  • Select the payee from the list of payees added already.
  • If you are transferring to a new payee, select the New payee option. Select the Merchant and enter the payee details like Sort Code and Account number.
  • Enter the Amount to be transferred.
  • Choose the payment frequency.
  • Click on Pay to confirm the transfer.
  • Click on Share this transaction link to share the payment details with the beneficiary.
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