Important Links

Payment Protection Insurance (PPI) Checker Enquiry Form

Completing this form will enable us to confirm if you held PPI/CRP on any product you had with Egg Banking Plc, CitiFinancial Europe Ltd or Future Mortgages Ltd.

Information on the Enquiry form is used by us, Canada Square Operations Limited (formerly known as Egg Banking plc), part of Citigroup, which handles complaints arising from insurance products from Canada Square Operations Limited, CitiFinancial Europe Ltd or Future Mortgages Ltd (now known as Dukinfield Mortgages Ltd). Canada Square Operations Limited is the data controller of the information you submit using the form below, and is collecting certain details in your enquiry form to help check if you held Payment Protection Insurance (“PPI”) or Credit Repayment Protection (“CRP”) on any product you had with those companies.

We will also use these personal details you provide to help us locate records for you in any of the companies named above and to get in touch about your enquiry. For more information of how we use your details please see the Privacy Statement on our website.

*Mandatory Fields

First named account holder


Is this a joint enquiry?*

This comes from the Securemail java code servlet: SecuremailCaptchaServlet

Please enter the text from the image: