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Request a replacement card

Is your card damaged or worn? Use Citi Online to order a new one.

  • Select Service Centre on your My Citi dashboard.
  • Click Request a Replacement Card in the sidebar.
  • Use the drop-down menus to tell us about the card.
  • Click SUBMIT REQUEST and check through the details you’ve provided.
  • All correct? Click CONFIRM.

Start your Citigold relationship

Citigold is available if you maintain a minimum average monthly balance of £150,000 (or currency equivalent) across all your Citi UK accounts, including investments.

Or Speak to a Relationship Manager 0207 500 1992

Already with Citi? Contact your relationship manager or send a secure message via Citi Online