Important Links
Webroot SecureAnywhere Identity Shield

Webroot SecureAnywhere Identity Shield

About Webroot SecureAnywhere Identity Shield

The antivirus software on your computer helps protect against viruses, but it may not secure your browsing experience against the latest rapidly changing computer threats. This is where Webroot SecureAnywhere ID Shield comes in. The bank is offering Webroot SecureAnywhere ID Shield FREE to our customers - courtesy of Webroot.

Webroot SecureAnywhere ID Shield is intended to protect against threats such as phishing scams, malicious software and financially motivated Trojans with no impact on the user experience, existing PC security software, or the bank's online applications.

This is not just for the bank's secure websites, but also across all secure websites and benefits you by reducing the chances of fraudsters stealing your money or having your identity stolen. Webroot SecureAnywhere ID Shield aims to:

  • Check the websites you visit are genuine and are not phishing websites
  • Help protect your credentials whilst on a secure website
  • Help protect your online banking information, even if there is malicious software on your computer
  • Help protect you against fraud
  • Alert you to any viruses, spyware, malware, etc. on your computer (purchase required for clean-up)

Webroot SecureAnywhere takes only seconds to install and is designed to work alongside and complement your existing antivirus software. Once you've installed it, you can just leave it running in the background, ensuring you stay protected against the latest threats.​

If infections are found, Webroot SecureAnywhere ID Shield will inform you. You are also provided with the option to purchase the full security solution Webroot SecureAnywhere Antivirus at a discounted price which will remove all of the threats.

This is a great opportunity for you to have access to proven security software. You can also download Webroot SecureAnywhere ID Shield on your home PC. Unless you intentionally uninstall the software, it will remain on your PC indefinitely.

Webroot SecureAnywhere Identity Shield vs. anti-virus software

Webroot SecureAnywhere Identity Shield software protects your identity when using websites. Anti-virus software will protect your PC from viruses. Using both gives you more protection.

Protection: Anti-virus software: Webroot SecureAnywhere Identity Shield:
Protects credentials and personal information entered into websites from being stolen by malicious software. No Yes
Alerts you if you try to access a phishing website. No Yes
Alerts you if malicious software tries to re-direct you to a harmful website. No Yes
Prevents malicious software from being able to copy the information on a web page. No Yes
Detects existing malicious software and viruses on your computer, including those trying to install onto your system. Yes Yes
Removes malicious software and viruses on your computer. Yes No - can upgrade to Webroot SecureAnywhere Identity Shield anti-virus software (see below for information)
Advises you if the operating system and browser on your computer are not fully secure or up-to-date. No Yes

If you don’t already have anti-virus software on your computer, you can upgrade Webroot SecureAnywhere Identity Shield to Webroot SecureAnywhere Identity Shield for a discounted price. This application detects the early signs of malicious software and protects your computer by removing the threat. Once you have Webroot SecureAnywhere Identity Shield installed, you can purchase Webroot SecureAnywhere Identity Shield by clicking on the Webroot SecureAnywhere Identity Shield icon in the bottom right hand corner of your screen and selecting the ‘buy’ option.

What's the threat

Please note, by downloading and installing Webroot SecureAnywhere Identity Shield you shall be deemed by Webroot SecureAnywhere Identity Shield to have accepted their terms and conditions, which can be viewed here.

Download now

(Under 1MB, downloads in seconds)

Citi is not responsible for, nor do they guarantee, the content or services associated with this product. All queries regarding Webroot SecureAnywhere Identity Shield should be directed to Webroot.

Systems requirements


  • PCMicrosoft Windows XP 32- and 64-bit SP2, SP3
  • Windows Vista 32-bit (all Editions), Windows Vista SP1, SP2 32- and 64-bit (all Editions)
  • Windows 7 32- and 64-bit (all Editions), Windows 7 SP1 32- and 64-bit (all Editions)
  • Windows 8 32-and 64-bit

Intel®Pentium® /Celeron® family, or AMD® K6/AthlonT/DuronT family, or other compatible processor

  • 128 MB RAM (minimum)
  • 10 MB Hard Disk Space
  • Microsoft® Internet Explorer® 7.0 and higher, Mozilla® Firefox® 3.6 and higher (32-bit only)
  • Google ChromeT browser 10.0 or higher
  • Internet access