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Transferring money to another UK bank

To make a payment or transfer to a non-Citi UK bank account:

  • Select Payments and Transfers from your My Citi dashboard. Click Make a Payment or Transfer
  • From the drop-down menu, select Transaction Type as Make a transfer to an account with another UK bank.
  • Select the From Account which you want to transfer money from, and the To account ( To specify your payee, select from any payees you’ve added before, or choose to Make a Transfer to new payee)
  • Input the Amount to be debited.
  • Choose whether you want to pay immediately or on a future date. Alternatively, create a recurring payment.
  • Add Reference or Memo Details if required.
  • Choose whether to tick the box Would you like to save this payee? to add them to your payee list.
  • Please note, when adding a new payee for the first time, you will receive a One Time Password on your Citi registered mobile number that must be entered to complete the transaction.
  • When ready, click NEXT.
  • Check through the summary of your instructions.
  • Click Make This Payment, and that’s all done. Click OK to return to your My Citi dashboard.