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Send money to another UK bank

To Send money to a non-Citi UK bank account:

  • Select Sending Money from your My Citi dashboard. Click Send money
  • From the drop-down menu, select Transaction Type as Send Money to an account with another UK bank.
  • Select the From Account which you want to send money from, and the To account ( To specify your payee, select from any payees you’ve added before, or choose to Send Money to new payee)
  • Input the Amount to be debited.
  • Choose whether you want to pay immediately or on a future date. Alternatively, create a recurring payment.
  • Add Reference or Memo Details if required.
  • Choose whether to tick the box Would you like to save this payee? to add them to your payee list.
  • Please note, when adding a new payee for the first time, you will receive a One Time Password on your Citi registered mobile number that must be entered to complete the transaction.
  • When ready, click NEXT.
  • Check through the summary of your instructions.
  • Click Send Money, and that’s all done. Click OK to return to your My Citi dashboard.
  • Select the Sending Money menu.
  • Select the From account from the list of available accounts.
  • Click on To link.
  • Select the payee from the list of non-Citi UK accounts added before or choose to Transfer to a New Payee.
  • If you are transferring to a new payee, select the Payment Type, and enter the destination Account Number.
  • Click on Continue button.
  • Enter the mandatory fields on the input page.
  • Enter the Bank Name or the Sort Code to search for the destination bank branch.
  • Choose the payment frequency (immediate, future and recurring). For transferring money to a new payee, you cannot set the frequency as Recurring.
  • Click on Next to view the summary of the transfer.
  • Click on Cancel link to cancel the transfer or click on Confirm link to confirm the transfer.
  • If you are transferring money to a new payee, you will receive a One Time Password on your Citi registered mobile number which must be entered to complete the transaction.
  • On the Confirmation page, if you are transferring to a new payee
    • Click on the Add this payee link to add this payee to your payee list. If you do not wish to add the payee, do not click on the Add this payee link.
    • On the summary page, click on the Add payee button to confirm the payee addition or click on Cancel to cancel the payee addition.

Start your Citigold relationship

Citigold is available if you maintain a minimum average monthly balance of £150,000 (or currency equivalent) across all your Citi UK accounts, including investments.

Speak to our UK team 0207 500 1992

Already with Citi? Contact your relationship manager or send a secure message via Citi Online

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