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As a staff client, Citigold Wealth Management offers you:

  • A premium wealth advisory service, right on your doorstep
  • The ability to bank in multiple currencies and access your accounts around the world
  • Preferential rates on our multi-currency investment products
  • Your own dedicated Relationship Manager and support team
  • The option to manage your wealth offshore via our Jersey booking centre
  • Special privileges and discounts from our partnership programme

Citigold is especially suited to suit clients with £150,000 (or currency equivalent) across their Citi UK accounts and investments.

Start your Citigold relationship

The ability to bank in multiple currencies and access your accounts around the world

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Free online Mutual Funds, Bonds and Equities trading for staff

We are now offering staff free investments on trades executed on our online service for Mutual funds, bonds and equities:

  • Zero transaction fees
  • No minimum transaction charge
  • No third party broker fees
  • No global custody fees

You can set up a brokerage account quickly and easily on Citi Online. Click here to learn how.

Citigold Staff Exclusive: New competitive foreign exchange rates with up to 80% off standard pricing*

Citi Staff now receive our lowest FX spreads. Get our best rates when you use either the Citi Mobile® UK App or Citi Online. You can convert up to £5,000,000 in one go between your Citi UK accounts, with instant access to your funds after conversion.

FX Solutions :

  • Receive our most competitive exchange rates through Citi Online or Citi Mobile® UK App
  • Convert up to £5,000,000 online between your Citi UK currency accounts
  • Set your preferred rate and timeline and we’ll do the rest with FX Order Watch

Foreign exchange is quick, easy and convenient with Citi Online and Citi Mobile UK App.


*Discount based upon Citi Staff FX rates when compared to standard Citi UK FX rates.

Benefits exclusive to Citi staff

To reflect your status as one of the team, Citigold offers you preferential pricing and other benefits.


  • Benefits
  • Citigold staff offer
  • Preferential
  • Credit interest on current account
  • 1% AER variable1
  • Y
  • Global Custody Fee
  • Waived
  • Y
  • Online Mutual Funds, Bonds and Equities trading
  • No Fee2
  • Y
  • Protection Products: Term Life Cover and Critical Illness Cover premiums
  • 5% Discount
  • Y
  • Foreign Exchange
  • Up to 80% Discount3
  • Y
  • Transaction Fee at non-Citi ATMs
  • No Fee
  • Y
  • International Funds Transfer fee(SWIFT, SEPA, Citi Global Transfers)
  • No Fee
  • Y
  • Instant Cheque Clearance (limits apply)
  • Yes
  • Y

 

1AER stands for the Annual Equivalent Rate and is a notional rate that illustrates what the contractual interest rate would be if interest was paid and compounded on an annual basis. Interest is credited monthly.
2No custody, broker, or transaction fees.
3Discount based upon Citi Staff FX rates when compared to standard Citi UK FX rates.

Meet, work and relax in the Citigold Lounge

Your Citigold Lounge is located in Citigroup Centre, offering you a comfortable, private environment to meet with your Relationship Manager and develop your strategy. It’s also a great place to work undisturbed or take time out from a busy day.

View the Citigold Lounge tour by clicking on the video.


Essential Documents

As the UK prepares to leave the EU, we are proposing to make some changes to our business to ensure our tailored international wealth service continues to meet your goals and aspirations.

You can view all of our correspondence regarding our proposed changes here.

We have provided below our updated Terms and Conditions. These should be read alongside our Guide to Changes, which provides information on the changes to our current Terms and Conditions, in light of the UK’s withdrawal from the EU. If our proposed changes receive all the relevant approvals, these Terms and Conditions will become effective from 11 March 2019.

We are dedicated to continue serving you as your banking and wealth partner through these changing times and keeping you fully informed of our progress.

If you have any questions after reading through the below information, please do not hesitate to contact your Relationship Manager.

Summary of changes

Changes to our ‘General Terms and Conditions for Citi Current Accounts and Savings Accounts’

ATMs

From 11 August 2018, you will no longer be able to deposit a cheque or foreign currency cash at Citi UK ATMs. You will still be able to use our ATMs to withdraw Pounds (GBP), US Dollars and Euros and deposit cash in Pounds (GBP). You’ll also continue to be able to deposit cheques by sending them to the following address: Citibank Europe plc, UK Branch, PO Box 4012, Swindon, SN4 4JZ.

We have updated Condition 10.4 of our General Terms and Conditions for Citi Current Accounts and Savings Accounts to reflect these changes, effective 11 August 2018.

Irish Ombudsman

We have also updated Condition 36.4 of our terms and conditions with the new contact details for the Irish Ombudsman, which is now called the Financial Services and Pensions Ombudsman (FSPO), previously known as the Financial Services Ombudsman.

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Summary of changes

Changes to our ‘General Terms and Conditions for Citi Current Accounts and Savings Accounts’

ATMs

From 11 August 2018, if you wish to deposit a cheque or foreign currency cash at a Citi UK ATM, this service will only be available at our Citigold Lounge at 33 Canada Square, Canary Wharf, London, E14 5LB between the hours of 09:00-18:00 Monday to Friday.

You will still be able to use our ATMs at other Canary Wharf locations to withdraw Pounds (GBP), US Dollars and Euros and deposit cash in Pounds (GBP). For cheques, you can continue to send them to the following address: Citibank Europe plc, UK Branch, PO Box 4012, Swindon, SN4 4JZ.

We have updated Condition 10.4 of our General Terms and Conditions for Citi Current Accounts and Savings Accounts to reflect these changes, effective 11 August 2018.

Irish Ombudsman

We have also updated Condition 36.4 of our terms and conditions with the new contact details for the Irish Ombudsman, which is now called the Financial Services and Pensions Ombudsman (FSPO), previously known as the Financial Services Ombudsman.

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The Investment Costs and Charges Illustration effective 11 July 2018 has been updated to clarify that we charge different fees depending on whether you purchase investment products with us online or directly with us via telephone. The Investment Costs and Charges Illustration shows the impact those fees may have on the potential return of your investment. Please be assured these fees have not changed and are also set out in our current Key Facts document.

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