Thank you

Thank you for submitting your request to Canada Square Operations. Your enquiry has been logged and we will be in touch with you shortly.

What to do if you aren’t happy with your final response

If you aren’t happy with our final response, or haven’t received a final response within 8 weeks, you can complain to the Financial Ombudsman Service about this.

You will still be able to complain to the Financial Ombudsman Service after 29 August 2019 deadline if:

  • you complained to your provider on or before 29 August 2019
  • your provider gives its final response on or after 29 August 2019