Easy to reach, happy to help

Our priority is to help you get the most from your banking in complete security. If you have any questions, concerns or complaints, our team is there to help sort things out as quickly as possible. To contact us, you can:

If you would like to review your finances with us you can:

Sending a Secure Message

A secure message via Citi Online is a quick and efficient way of contacting us about your account, updating your details or providing us with feedback. To send us a Secure Message, you can visit the Service Centre.

View our Service Centre message demo to find out more.