Important Links
Your VISA debit card

Your VISA debit card

Card Activation

To activate your card online, please select the relevant option below:

I do not have access to Citi Online

You can still activate your card online. An SMS Activation Code will be sent to your mobile phone, so you need your mobile number registered with us (this will be shown to you during step 2) and have this mobile phone with you*

Activate your card online >

I have access to Citi Online

Once you sign on, you can activate your card from 'my Home' page.

Sign on >

Activate your card over the phone

Otherwise you can call us on:
From the UK 0800 00 55 00
From oversees +
44 207 500 55 00

you will need your t-PIN to activate your card via our automated service