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Change User ID

Need to change your Citi Online User ID to something more memorable?

  • Click the My Profile link on your My Citi dashbaord.
  • Now choose Citi Online Preferences, followed by Change User ID
  • Enter your new chosen User ID, and authenticate with your usual password. A help list appears to ensure your new User ID meets minimum security requirements.

Click CONTINUE, and your new User ID is set and effective immediately