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Change User ID

Need to change your Citi Online User ID to something more memorable?

  • Click the My Profile link on your My Citi dashbaord.
  • Now choose Citi Online Preferences, followed by Change User ID
  • Enter your new chosen User ID, and authenticate with your usual password. A help list appears to ensure your new User ID meets minimum security requirements.

Click CONTINUE, and your new User ID is set and effective immediately

Start your Citigold relationship

Citigold is available if you maintain a minimum average monthly balance of £150,000 (or currency equivalent) across all your Citi UK accounts, including investments.

Or Speak to a Relationship Manager 0207 500 1992

Already with Citi? Contact your relationship manager or send a secure message via Citi Online