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Foreign Exchange Solutions

New Improved FX pricing

Start your Citigold relationship

How to apply
  • FX Overview
  • FX Conversion
  • FX Order Watch
  • How to Transact

As a Citigold Wealth Management client you will enjoy an array of global banking privileges including innovative foreign exchange products, in the form of FX solutions, which allow you to trade foreign currency on your terms, offering maximum flexibility in the way you plan and manage your wealth while also helping you to take advantage of fluctuations in the currency market.

  • Live foreign exchange rates
  • Inbuilt preferential foreign exchange rates for Citigold and Citigold Private Clients
  • Convert up to £5,000,000 (or currency equivalent) online between your Citigold currency accounts
  • Instant access to your funds after conversion
  • Best conversion rates available through Citi Mobile® UK App or Citi Online
  • Dedicated FX Counsellor

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  • As a Citigold client, you have access to the FX Counsellors for advice on the currency markets and diversification ideas. You can reach the team directly on fxsales@citi.com or the desk phone line on +44 207 986 8125

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How FX Conversion works

FX conversions can be made easily using Citi Mobile® UK app, Citi Online or by contacting your Relationship Team. Our lowest transaction rates are available with Citi Online.


  • Exchange up to £5,000,000 online between your Citi currency accounts with instant access to your funds after conversion
  • Online currency conversions to accounts outside Citi are limited to £50,000 or currency equivalent
  • There is also an FX Counsellor team that specialise in assisting our clients regarding larger currency transaction, diversification of holdings and managing market risk
  • Our lowest transaction rates are available with Citi Mobile® UK app and Citi Online

FX Order Watch lets you set your own preferred exchange rate between two currencies - for example US Dollars and Euro.

You can set up FX Order Watch quickly and easily using Citi Online, or ask your Relationship Manager to do this for you during office hours. Our dedicated FX Counsellors are also there to provide expert assistance in meeting your Foreign Exchange goals.


How to place an order

First, you decide the currencies you want to exchange and the rate at which you want to trade (the watch rate), as well as the term over which you want the deal to happen (between one day and 90 days). You then place your FX Order using Citi Online or by contacting your Relationship Manager.

Choose from over 11 different currencies and the following types of orders:

  • Take Profit Order: You place an order to buy or sell a currency at a best case rate, which can be used to take advantage of the market moving in your favor.
  • Stop Loss Order: You place an order to buy or sell a currency at a worst case rate, which can be used to protect yourself against the market moving against you.
  • One-cancel-other order: You place two orders at the same time. Whichever target is hit first, that trade is executed and the other order is automatically cancelled. If neither target is hit by the end of the term, the order expires.
Citi Mobile® UK App Citi Online CitiPhone FX Desk
(Citigold & Citigold Private Client only)
Relationship Manager
(Citigold & Citigold Private Client only)
Minimum Transaction No Minimum 100,000 GBP (or equivalent) 25,000 GBP (or equivalent)
Maximum Transaction (Between your Citi Accounts) 5,000,000 GBP No Limit 1,000,000 GBP
Products FX Spot FX Spot, FX Order Watch FX Spot FX Spot, FX Order Watch (Limit Orders / Stop Losses)
Timing 24/7 London Business Hours
Contact Download Citi Mobile® UK App Go to Citi Online Citi Phone 0800 00 55 00 +44 207 986 8125
fxsales@citi.com
Contact your Relationship Manager

Currency Risk

Because currency markets fluctuate, there is always a risk with any FX product that you could lose some of your capital if you make a trade and then immediately decide to switch back to your original currency. For this reason our FX solutions, including FX Order Watch, are best suited to experienced investors and those clients who already operate in more than one currency, or those who are prepared to accept the risk that currencies can fluctuate.

Please read the full terms and conditions of our FX Order Watch service.

Start your Citigold relationship

Citigold is available if you maintain a minimum average monthly balance of £150,000 (or currency equivalent) across all your Citi UK accounts, including investments.

Or Speak to a Relationship Manager 0207 500 1992

Already with Citi? Contact your relationship manager or send a secure message via Citi Online

Why choose Citi?

A relationship - not just a bank account

A dedicated Relationship Manager giving you access to our internal team of product experts and all our benefits

Access to exclusive Citi products

A range of current and investment products available both on shore and offshore, in the currency of your choice
Multi-currency accounts
Our investment products

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Our team is here to support you getting started in UK or with International travel and relocation
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We offers a diverse range of banking and investment services, including for those who want access to offshore investments

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Just moved to the UK?

We can save you time money and hassle. If you are a foreign national in the UK, Citi's International Banking Service can help you manage your money, home and away.

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