Managing your global accounts
Citigold offers a range of services that make it easy to manage your UK and international Citi accounts:
- Easily change your Visa debit card linkage from Sterling to Euros or US Dollars
- Access a network of over 50,000 ATMs worldwide
- Bank online via computer, smartphone and tablet or by phone 24/7
- Check your balances online with E-Statements
- View your accounts on one screen with our Global View of Accounts service
- Receive alerts via text message or email
With Citi Online you can fulfil your banking needs whenever and wherever you are in the world.
- Pay bills
- Check your statement
- Transfer money
- Set-up account alerts
- Manage your investment portfolio
Citi Mobile® UK
Enjoy quick and easy banking from your mobile or tablet with the Citi Mobile® UK App.
- Monitor your accounts and your investments on the go
- See up-to-date balances
- Transfer funds instantly
- Make payments
- Carry out FX transactions
If you need to speak to someone, simply pick up the phone. Our CitiPhone Personal Bankers are available at any time, day or night.
You can also use our CitiPhone automated banking service to:
- Pay bills
- Transfer funds between your UK accounts of the same currency
- Hear your account balance or recent transactions via our automated service
- Stop cheques
- Change your t-PIN
Three ways to monitor your accounts
E-Statements give you the flexibility to view, save or print up to 24 months of your statements at your convenience, directly from Citi Online. They are available for all account holders registered with Citi Online, including those with joint accounts.
With E-Statements you can:
- Receive your statement faster than you would a paper statement
- Save time, effort, stationery and the space required to file your statements
- Print or save your statements whenever you need to
- Access you past statements online any time, anywhere.
E-Statements are also more secure, as only you can access them.
Global view of accounts
If you have Citi accounts in more than one country, our Global View of Accounts service makes international banking even simpler. Safe, secure and easy to use, it allows you to access your overseas Citi accounts in participating countries instantly.
- View your overseas accounts on your UK Citi Online page
- Only one password and security code to remember
- Free service that's available 24 hours a day from anywhere in the world
The Global View of Accounts service will be rolled out across the globe in the coming months. Right now, you can use it to access your Citi accounts in these countries:
|Australia||China||Czech Republic||Hong Kong|
Receive free account updates by text or email both for your current and savings accounts and your investments. Choose from our range of alerts and confirm when and how you want to receive them.
You can choose to receive alerts by SMS and email - both are free. Simply choose how you'd like to receive your alerts with a single click.
Why choose Citi?
A relationship - not just a bank account
A dedicated Relationship Manager giving you access to our internal team of product experts and all our benefits
Access to exclusive Citi products
We offers a diverse range of banking and investment services, including for those who want access to offshore investments
Just moved to the UK?
We can save you time money and hassle. If you are a foreign national in the UK, Citi's International Banking Service can help you manage your money, home and away.