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Managing your global accounts

Managing your global accounts

Managing your global accounts

Citigold offers a range of services that make it easy to manage your UK and international Citi accounts:

  • Easily change your Visa debit card linkage from Sterling to Euros or US Dollars
  • Access a network of over 50,000 ATMs worldwide
  • Bank online via computer, smartphone and tablet or by phone 24/7
  • Check your balances online with E-Statements
  • View your accounts on one screen with our Global View of Accounts service
  • Receive alerts via text message or email

Citi Online

With Citi Online you can fulfil your banking needs whenever and wherever you are in the world.

  • Pay bills
  • Check your statement
  • Transfer money
  • Set-up account alerts
  • Manage your investment portfolio

Citi Mobile® UK

Enjoy quick and easy banking from your mobile or tablet with the Citi Mobile® UK App.

  • Monitor your accounts and your investments on the go
  • See up-to-date balances
  • Transfer funds instantly
  • Make payments
  • Carry out FX transactions

CitiPhone

If you need to speak to someone, simply pick up the phone. Our CitiPhone Personal Bankers are available at any time, day or night.

You can also use our CitiPhone automated banking service to:

  • Pay bills
  • Transfer funds between your UK accounts of the same currency
  • Hear your account balance or recent transactions via our automated service
  • Stop cheques
  • Change your t-PIN

Three ways to monitor your accounts

E-Statements

E-Statements give you the flexibility to view, save or print up to 24 months of your statements at your convenience, directly from Citi Online. They are available for all account holders registered with Citi Online, including those with joint accounts.

With E-Statements you can:

  • Receive your statement faster than you would a paper statement
  • Save time, effort, stationery and the space required to file your statements
  • Print or save your statements whenever you need to
  • Access you past statements online any time, anywhere.

E-Statements are also more secure, as only you can access them.

Read more

Global view of accounts

If you have Citi accounts in more than one country, our Global View of Accounts service makes international banking even simpler. Safe, secure and easy to use, it allows you to access your overseas Citi accounts in participating countries instantly.

  • View your overseas accounts on your UK Citi Online page
  • Only one password and security code to remember
  • Free service that's available 24 hours a day from anywhere in the world

The Global View of Accounts service will be rolled out across the globe in the coming months. Right now, you can use it to access your Citi accounts in these countries:

Australia China Czech Republic Hong Kong
India NRI Indonesia Malaysia Philippines
Russia Singapore Singapore IPB Taiwan
Thailand UAE USA Vietnam
Read more

Citi Alerts

Receive free account updates by text or email both for your current and savings accounts and your investments. Choose from our range of alerts and confirm when and how you want to receive them.

You can choose to receive alerts by SMS and email - both are free. Simply choose how you'd like to receive your alerts with a single click.

Read more

Why choose Citi?

A relationship - not just a bank account

A dedicated Relationship Manager giving you access to our internal team of product experts and all our benefits

Access to exclusive Citi products

A range of current and investment products available both on shore and offshore, in the currency of your choice
Multi-currency accounts
Our investment products

Global services for a global lifestyle

Our team is here to support you getting started in UK or with International travel and relocation
Moving to and from the UK
Travelling overseas

Offshore investments

We offers a diverse range of banking and investment services, including for those who want access to offshore investments

FInd out more

Just moved to the UK?

We can save you time money and hassle. If you are a foreign national in the UK, Citi's International Banking Service can help you manage your money, home and away.

FInd out more