Currently you have JavaScript disabled. Some features on the website may not work.

Enable Javascript to use the full functionality of this page.

Home »
Existing clients help »
Further Fraud Information

Further Fraud Information

Online: For more information about how to stay safe online, Get Safe Online is the UK’s leading source of unbiased, factual and easy-to-understand information on online safety: www.getsafeonline.org

Online and Banking: For information about the various types of payment fraud, as well as helpful tips and advice on how to minimize your chances of becoming a victim, and what to do if you become a victim: www.financialfraudaction.org.uk

Action Fraud: To learn more about fraud and financially motivated internet crime, visit Action Fraud UK: www.actionfraud.police.uk

Identity Theft: For information about protecting your identity, visit the identity theft website: www.identitytheft.org.uk

Take 5: Take Five offers straight-forward and impartial advice to help everyone in the UK:
www.takefive-stopfraud.org.uk

Cyber Streetwise: For information on how to stay safe online: www.cyberaware.gov.uk

Further advice for Authorised Push Payment Scams or Fraud:

For customers in England, Wales & Northern Ireland

Please visit Action Fraud

For customers in Scotland

Please report anything to Police Scotland

For cyber advice please visit - https://www.ncsc.gov.uk/cyberaware/home

Further advice:

Please visit our Scam Advice and Fraud webpages:

How to Avoid Authorised Push Payment (APP) Scams

How to Protect Yourself Against Scams and Fraud

Banking Security - Online Banking Safety Tips

Warning: Investment Scams!
Beware, Investment Scams are on the rise. Fraudsters are using Citi’s genuine logo, banking registration and company details on fake emails, cold calls and websites to trick you into thinking you are making a genuine investment. The communications can look real. Here’s how you can protect yourself from scams - Learn more...

Download the Citi Mobile^® UK App

FSCS

By using this website, registered in the United Kingdom, you agree to our Terms and Conditions and our Online Privacy Notice and Cookies Policy.

Click here to change your cookies settings

Citibank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our firm's Financial Services Register number 805574. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB, Companies House Registration No. 11283101. Citibank N.A., Jersey Branch is regulated by the Jersey Financial Services Commission. Citi International Personal Bank is registered in Jersey as a business name of Citibank N.A. The address of Citibank N.A., Jersey Branch is P.O. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Citibank N.A. is incorporated with limited liability in the USA. Head office: 399 Park Avenue, New York, NY 10043, USA.© All rights reserved Citibank UK Limited and Citibank N.A. (2024). CITI^®, CITI and Arc Design^® are registered service marks of Citigroup Inc. Calls may be monitored or recorded for training and service quality purposes.

Investments are not bank deposits, and are neither obligations of, nor guaranteed by, Citigroup, or any of its affiliates, unless otherwise stated. They are subject to investment risks, including possible loss of the principal amount invested. Past performance is not indicative of future results; investments can go down as well as up.

All products and services offered by Citi International Personal Bank are subject to terms and conditions and you must agree to be bound by them before we can offer any product or service to you. Some products and services may not be available in certain jurisdictions. This website is not intended for distribution to, or use by, any person in any country where such distribution or use would be contrary to local law or regulation and none of the services or investments referred to in this website are available to persons resident in any country where the provision of such services or investments would be contrary to local law or regulation. You should consult your professional advisers as to whether you require any governmental or other consents or need to observe any formalities to enable you to utilise or purchase the products and services described on this website.