Protect Your Personal Information
Fraudsters have been calling customers and posing as someone from their bank. Fraudster’s call customers and can even display the CitiPhone telephone number to pretend they are legitimately calling from your bank.
Remember that banks and other legitimate organisations will never ask for your personal/banking information. Never give out your telephone banking, online banking credentials, One Time Passwords or card PIN to anyone who contacts you.
Citi will NEVER ask you to transfer money into a new account or ‘safe account’.
Citi security SMS
We will alert you by SMS if we identify suspcious activity on your debit card purchases.
We'll only ever ask you to reply to an SMS that has been sent from either 65151 or +447860065151.