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Citi Security Centre Aims At Protecting You From Banking Fraud - Citi UK

Citi Security Centre - Security Update

Security updates

Citi are proud supporters of Take Five

Take Five is a national awareness campaign led by FFA UK (part of UK Finance) and backed by Her Majesty's Government For more information on the campaign please visit -

Your bank or the police will never:

  • Phone and ask you for your PIN or full banking password, even by tapping them into your phone keypad.
  • Ask you to withdraw money to hand over to them for safe-keeping.
  • Ask you to transfer money to a safe account for fraud reasons, even if hey say it is in your name.
  • Send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud.
  • Ask you to purchase goods using your card and then hand them over for safe-keeping.

Citi security SMS

We will alert you by SMS if we identify suspicious activity on your debit card purchases.
We'll only ever ask you to reply to an SMS that has been sent from either 65151 or +447860065151.

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How Citi protects you

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How to protect yourself

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Need help regarding fraud?

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If you have any concerns regarding security
please call the Citi Security Team on:

0800 096 68 00

+44 203 569 99 98
If calling from outside the UK.