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Citi Security Centre

Security updates

16 March

Citi are proud supporters of Take Five

Most of us believe we're fairly alert to account fraud. But if so, why do 30% of attempts still succeed? Citi is proud to support Take Five, a national campaign by Financial Fraud Action UK, designed to help account holders spot when things aren't right.

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13 Feb

Protect Your Computer and Mobile

Ensure to protect both your computer and mobile devices with up to date antivirus software and always install regular software updates.

Watch out for prompts or warnings asking if you want to allow software to install or run; if you don’t know what it is or what it relates to, don’t install it.

Never store login or password reminders in your contacts list or text messages.

Citi security SMS

We will alert you by SMS if we identify suspcious activity on your debit card purchases.
We'll only ever ask you to reply to an SMS that has been sent from either 65151 or +447860065151.

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How Citi protects you

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How to protect yourself

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Need help regarding fraud?

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If you have any concerns regarding security
please call the Citi Security Team on:

0800 096 68 00

+44 203 569 99 98
If calling from outside the UK.