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Exclusive privileges with your Citi Debit Card

Exclusive privileges with your Citi Debit Card

Make life easier, whatever your requirements and wherever you are in the world

However you prefer to explore the world, your Citi Debit Card opens up new, inspiring and often unexpected possibilities.

For our Citigold Private Clients, we have specially designed privileges to help you get the most from your international lifestyle - whether you’re mid-journey, already at your destination or keeping things close to home.


Mastercard® Concierge

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Is there something we can do to make your
busy life run smoothly?

A successful life is also a demanding and busy one. If you’re a Citigold Private Client, Mastercard Concierge places an elite service team at your disposal 24/7, saving you time and freeing you up to focus on what matters most.

All you need to do is call.

Let us help you with:

  • Information and reservations for travel, anywhere in the world
  • Arrangements for a special event, tailored to your needs
  • Access to translation and interpretation services and other executive services
  • Selecting and arranging a unique gift or once in a lifetime experience

Fluent in multiple languages, our specially trained managers can fulfil a wide variety of requests resourcefully, efficiently, and with an outstanding level of service.

Call Mastercard Concierge on +44 203 788 6342

If you are dialling from Russia, please call +7 499 951 6101

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Worldwide airport lounge access with LoungeKey

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Travel in comfort, wherever you’re headed

For Citigold Private Clients, LoungeKey offers instant access to more than 800 airport lounges right across the globe, providing welcome respite from the most demanding of travel schedules.

LoungeKey entitles you to 8 free lounge passes per year. Each pass may be used for yourself or a guest. There’s no need to register. When you activate your Citi Debit Card, you will automatically be enrolled in the programme. You will then receive an email from LoungeKey within 10 days to confirm your membership.

How to use LoungeKey:

  • On arrival at the lounge, quote ‘LoungeKey’ to the reception staff and present your Citi Debit Card.
  • Your card will be swiped to register your visit.

Then just come inside and relax.

Visit LoungeKey to:

  • Locate airport lounges offering access with your Citi Debit Card
  • Discover lounge facilities
  • Opening hours
  • Track your usage and remaining pass entitlement

There’s also the LoungeKey app, providing on-the-go access to all of the above, even when you don’t have data connection.

Simply register here first to start using the app


Please ensure you are familiar with the Conditions of Use

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Mastercard Priceless® Cities

Explore a wide range of experiences and offers in over 40 destinations around the world with Mastercard Priceless Cities. Learn more here >

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