Lost or stolen debit card
It is essential you contact the Citi Security Team, available 24/7, as soon as possible if you suspect or discover:
- Your Citi Debit Card has been lost or stolen
- If someone else knows your PIN or other security information
- Your Citi Debit Card is retained by an ATM
Please visit our Citi Security Centre for further advice and information on how Citi helps to protect you.